Privacy Policy

MotorSubasta ("we", "our", or "us") operates a B2B automotive auction platform connecting professional vehicle dealers across Europe. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

We are committed to protecting your personal data and complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

MotorSubasta is the data controller responsible for your personal data. For any questions about this Privacy Policy or our data practices, please contact us at:

• Email: [email protected]
• Address: MotorSubasta, Barcelona, Spain

Personal Information

We collect information you provide directly:

• Name and contact information (email, phone number)
• Business information (company name, VAT number, address)
• Account credentials
• Payment and billing information
• Communication records with other users and our support team

Automatically Collected Information

• Device information (browser type, operating system)
• IP address and location data
• Usage data (pages visited, features used, auction activity)
• Cookies and similar tracking technologies

Business Verification Data

As a B2B platform, we verify business credentials including:

• Company registration documents
• VAT registration verification
• Business licenses and permits

We process your personal data based on:

• Contract Performance: Processing necessary to provide our auction services and fulfill our contractual obligations.
• Legal Obligations: Compliance with tax, anti-money laundering, and other regulatory requirements.
• Legitimate Interests: Improving our services, fraud prevention, and platform security.
• Consent: Marketing communications and optional analytics (you may withdraw consent at any time).

• Provide and maintain our auction platform
• Process transactions and send related information
• Verify business credentials and prevent fraud
• Send administrative notifications (auction updates, bids, etc.)
• Respond to inquiries and provide customer support
• Analyze usage patterns to improve our services
• Send marketing communications (with consent)
• Comply with legal obligations

We may share your information with:

• Other Users: Buyer/seller information as necessary to complete transactions.
• Service Providers: Payment processors, cloud hosting, analytics providers operating under strict data protection agreements.
• Legal Requirements: When required by law, court order, or to protect our rights.
• Business Transfers: In connection with mergers, acquisitions, or asset sales.

We do not sell your personal data to third parties for marketing purposes.

We retain your personal data for as long as necessary to provide our services and comply with legal obligations:

• Account data: Duration of account plus 3 years
• Transaction records: 7 years (tax compliance)
• Communication logs: 2 years
• Analytics data: Anonymized after 26 months

You have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data ("right to be forgotten")
• Restriction: Limit how we process your data
• Portability: Receive your data in a structured format
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent for optional processing

To exercise these rights, contact us at [email protected]. We will respond within 30 days.

We use cookies and similar technologies for:

• Essential: Authentication, security, preferences
• Analytics: Understanding usage patterns (with consent)
• Marketing: Personalized content (with consent)

You can manage cookie preferences through our cookie banner or your browser settings.

Your data may be transferred to and processed in countries outside the European Economic Area. We ensure appropriate safeguards through:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions where applicable
• Certification mechanisms

We implement industry-standard security measures including:

• TLS encryption for data in transit
• Encryption at rest for sensitive data
• Access controls and authentication
• Regular security audits and monitoring
• Employee training on data protection

For questions or concerns about this Privacy Policy or our data practices:

• Email: [email protected]

You also have the right to lodge a complaint with a supervisory authority, such as the Spanish Data Protection Agency (AEPD) or the data protection authority in your country of residence.

We may update this Privacy Policy periodically. We will notify you of significant changes by posting a notice on our platform and updating the "Last updated" date. We encourage you to review this policy regularly.